:root{--cream:#faf7f5;--ink:#222;--muted:#6e736d;--faint:#9aa09a;--line:#e5e2da;--rule:#efece4;--green:#184832;--green-hover:#123726;--gold:#aa8b47;--accent:#184832;--ok:#17663a;--warn:#8a5a00;--bad:#9b1c1c;--ok-bg:#f0fbf4;--ok-line:#cde9d6;--r-sm:6px;--r-md:10px;--r-pill:999px;--sp-1:4px;--sp-2:8px;--sp-3:12px;--sp-4:16px;--sp-5:24px;font-family:Open Sans,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif}*{box-sizing:border-box}body{background:var(--cream);color:var(--ink);margin:0}.login{justify-content:center;align-items:center;min-height:100vh;display:flex}.login-card{border:1px solid var(--line);text-align:center;background:#fff;border-radius:14px;max-width:420px;padding:40px}.login-card h1{margin:8px 0 12px}.eyebrow{text-transform:uppercase;letter-spacing:.08em;color:var(--muted);margin:0;font-size:11px}.login-copy{color:var(--muted);margin:0 0 20px;font-size:14px}.btn{border:1px solid var(--line);cursor:pointer;background:#fff;border-radius:8px;padding:8px 14px;font-size:14px}.btn.pri{background:var(--green);color:#fff;border-color:var(--green)}.shell{flex-direction:column;min-height:100vh;display:flex}.top{border-bottom:1px solid var(--line);background:#fff;align-items:center;gap:20px;padding:12px 20px;display:flex}.brand{align-items:center;gap:6px;font-weight:600;display:inline-flex}.tabs{gap:4px;display:flex}.tabs button{cursor:pointer;color:var(--muted);background:0 0;border:none;border-radius:8px;align-items:center;gap:6px;padding:6px 12px;font-size:14px;display:inline-flex}.tabs button.on{background:var(--cream);color:var(--ink);font-weight:600}.top-right{align-items:center;gap:12px;margin-left:auto;display:flex}.who{color:var(--muted);font-size:12px}.main{flex:1;width:100%;max-width:1120px;margin:0 auto;padding:24px}.view-head h2{margin:0 0 4px}.view-sub{color:var(--muted);margin:0 0 16px;font-size:13px}.search{border:1px solid var(--line);background:#fff;border-radius:10px;align-items:center;gap:8px;padding:8px 12px;display:flex}.search input{background:0 0;border:none;outline:none;flex:1;font-size:14px}.results{margin-top:12px}.result-list{margin:0;padding:0;list-style:none}.result-row{text-align:left;border:none;border-bottom:1px solid var(--line);cursor:pointer;background:#fff;align-items:baseline;gap:12px;width:100%;padding:10px 12px;display:flex}.result-row:hover{background:var(--cream)}.result-name{font-weight:600}.result-id{color:var(--muted);font-size:12px}.result-tier{color:var(--gold);margin-left:auto;font-size:12px}.table{border-collapse:collapse;table-layout:fixed;background:#fff;width:100%;font-size:13px}.table th{text-align:left;text-transform:uppercase;letter-spacing:.05em;color:var(--muted);border-bottom:1px solid var(--line);padding:8px 12px;font-size:10px;font-weight:800}.table td{border-bottom:1px solid var(--rule);vertical-align:middle;text-overflow:ellipsis;white-space:nowrap;padding:8px 12px;overflow:hidden}.row-clickable{cursor:pointer}.row-clickable:hover{background:var(--cream)}.status{color:var(--muted);font-size:12px}.status.ok{color:var(--ok);font-weight:600}.status-id{color:var(--faint);font-size:11px}.pill{border-radius:var(--r-sm);color:var(--muted);background:#f2f0ea;padding:1px 7px;font-size:11px;font-weight:600;display:inline-block}.pill.ok{background:var(--ok-bg);color:var(--ok);border:1px solid var(--ok-line)}.empty{text-align:center;color:var(--muted);padding:24px;font-size:14px}.drawer-scrim{z-index:50;background:#0000004d;justify-content:flex-end;display:flex;position:fixed;inset:0}.drawer{background:var(--cream);width:460px;max-width:92vw;height:100%;padding:20px;overflow-y:auto}.drawer-head{justify-content:space-between;align-items:center;margin-bottom:16px;display:flex}.drawer-id{font-weight:600}.drawer-close{border:1px solid var(--line);cursor:pointer;background:#fff;border-radius:8px;padding:5px 10px;font-size:12px}.drawer-section{border:1px solid var(--line);background:#fff;border-radius:10px;margin-bottom:14px;padding:14px}.drawer-section h3{text-transform:uppercase;letter-spacing:.02em;color:var(--muted);margin:0 0 10px;font-size:12px}.field{justify-content:space-between;gap:12px;padding:4px 0;font-size:14px;display:flex}.field-label{color:var(--muted)}.field-value{text-align:right}.notes{flex-direction:column;gap:12px;margin:0;padding:0;list-style:none;display:flex}.note{gap:12px;display:flex}.note-date{color:var(--muted);flex:0 0 84px;font-size:12px}.note-body{white-space:pre-wrap;flex:1;font-size:14px}.filters{flex-wrap:wrap;align-items:center;gap:8px;margin:4px 0 16px;display:flex}.chip{border:1px solid var(--line,#d9d9e3);color:inherit;cursor:pointer;background:0 0;border-radius:999px;padding:5px 14px;font-size:13px}.chip.on{background:var(--accent,#1f6feb);border-color:var(--accent,#1f6feb);color:#fff}.filter-count{opacity:.7;margin-left:auto;font-size:12px}.cell-name{text-overflow:ellipsis;white-space:nowrap;font-weight:600;display:block;overflow:hidden}.cell-id{color:var(--faint);font-size:11px;display:block}.due{font-variant-numeric:tabular-nums;color:var(--muted);font-weight:600}.due.due-now{color:var(--bad)}.due.due-soon{color:var(--warn)}.due.due-mid{color:var(--ink)}.due.due-far{color:var(--muted)}.due-flag{color:var(--bad);margin-left:6px;font-size:11px;font-weight:600}.member-search{border-top:1px solid var(--line,#d9d9e3);margin-top:20px;padding-top:12px}.member-search>summary{cursor:pointer;opacity:.8;align-items:center;gap:6px;font-size:13px;list-style:none;display:flex}.member-search>summary::-webkit-details-marker{display:none}.note-composer{margin-bottom:14px}.note-input{box-sizing:border-box;border:1px solid var(--line,#d9d9e3);width:100%;font:inherit;resize:vertical;background:#fbfbfc;border-radius:8px;padding:8px 10px;font-size:13px}.note-composer-actions{justify-content:flex-end;align-items:center;gap:10px;margin-top:6px;display:flex}.note-error{color:#b3261e;margin-right:auto;font-size:12px}.btn.sm{padding:5px 12px;font-size:12.5px}.today{gap:var(--sp-3);margin:0 0 var(--sp-5);grid-template-columns:repeat(3,1fr);display:grid}.today-card{align-items:center;gap:var(--sp-3);border:1px solid var(--line);color:var(--muted);background:#fff;border-radius:12px;padding:14px 16px;display:flex}.today-card.accent{border-color:color-mix(in srgb, var(--accent) 40%, var(--line))}.today-card.danger{border-color:color-mix(in srgb, var(--danger) 40%, var(--line))}.today-card.accent svg{color:var(--accent)}.today-card.danger svg{color:var(--danger)}.today-num{color:var(--ink);font-variant-numeric:tabular-nums;font-size:24px;font-weight:700;line-height:1.1}.today-card.danger .today-num{color:var(--danger)}.today-label{text-transform:uppercase;letter-spacing:.03em;font-size:12px}.table td.num{font-variant-numeric:tabular-nums}.skeleton{background:linear-gradient(90deg,#eee 25%,#f5f5f5 37%,#eee 63%) 0 0/400% 100%;border-radius:6px;height:12px;margin:4px 0;animation:1.3s infinite shimmer;display:block}.skeleton.lg{width:60%;height:20px;margin-bottom:12px}.skeleton-row td{padding:12px}.skeleton-row .skeleton{width:80%;margin:0}@keyframes shimmer{0%{background-position:100% 0}to{background-position:0 0}}@media (prefers-reduced-motion:reduce){.skeleton{animation:none}}.drawer-name{font-size:16px;font-weight:600}.drawer-head .drawer-id{color:var(--muted);font-size:12px}.note{display:block}.note-meta{justify-content:space-between;align-items:baseline;gap:var(--sp-2);margin-bottom:2px;display:flex}.note-author{color:var(--ink);font-size:12px;font-weight:600}.note-when{color:var(--muted);font-variant-numeric:tabular-nums;font-size:11px}.empty.sm{padding:12px;font-size:13px}.list-toolbar{align-items:center;gap:var(--sp-3);margin:0 0 var(--sp-3);display:flex}.list-filter{align-items:center;gap:var(--sp-2);border:1px solid var(--line);background:#fff;border-radius:8px;flex:1;max-width:340px;padding:6px 10px;display:flex}.list-filter input{background:0 0;border:none;outline:none;flex:1;font-size:13px}.btn.ghost{background:#fff}.toolbar-spacer{flex:1}.table th.sortable{cursor:pointer;-webkit-user-select:none;user-select:none;white-space:nowrap}.table th.sortable:hover{color:var(--ink)}.sort-caret{opacity:.5;margin-left:3px;font-size:10px}.table th.sorted{color:var(--ink)}.table th.sorted .sort-caret{opacity:1}.inline-status{font:inherit;border:1px solid var(--line);border-radius:var(--r-sm);cursor:pointer;color:var(--ink);background:#fff;max-width:100%;padding:2px 6px;font-size:12px}.inline-status:hover{border-color:var(--accent)}.inline-status[data-status=won]{background:var(--ok-bg);color:var(--ok);border-color:#0000}.inline-status[data-status=lost]{color:var(--muted);background:#eee;border-color:#0000}.inline-status[data-status=in_progress]{background:var(--warm-bg);color:var(--warm);border-color:#0000}.temp-toggle{gap:3px;display:inline-flex}.temp-dot{border:1px solid var(--line);cursor:pointer;width:20px;height:20px;color:var(--muted);background:#fff;border-radius:999px;justify-content:center;align-items:center;padding:0;font-size:11px;line-height:1;display:inline-flex}.temp-dot[aria-pressed=true][data-temp=hot]{color:#b3261e;background:#fce8e6;border-color:#b3261e}.temp-dot[aria-pressed=true][data-temp=warm]{color:#9a5b00;background:#fef0e3;border-color:#9a5b00}.temp-dot[aria-pressed=true][data-temp=cold]{color:#1f4fb8;background:#e8f0fe;border-color:#1f4fb8}.inline-date{font:inherit;border:1px solid var(--line);border-radius:var(--r-sm);color:var(--ink);cursor:pointer;background:#fff;max-width:100%;padding:2px 6px;font-size:12px}.inline-date.overdue{color:#b3261e;background:#fce8e6;border-color:#b3261e}.inline-date.due-soon{color:#9a5b00;border-color:#9a5b00}.today-card.clickable{cursor:pointer;text-align:left;font:inherit}.today-card.clickable:hover{border-color:var(--accent)}.today-card.active{outline:2px solid var(--accent);outline-offset:-1px}.attention-note{color:var(--muted);margin:0 0 var(--sp-3);font-size:12px}.subtabs{border:1px solid var(--line);border-radius:var(--r-pill);margin:0 0 var(--sp-4);background:#fff;gap:2px;padding:3px;display:inline-flex}.subtabs button{font:inherit;color:var(--muted);border-radius:var(--r-pill);cursor:pointer;background:0 0;border:0;padding:5px 16px;font-size:13px;font-weight:600}.subtabs button.on{background:var(--green);color:#fff}.kpis{gap:var(--sp-3);margin:0 0 var(--sp-5);grid-template-columns:repeat(5,1fr);display:grid}.kpi{border:1px solid var(--line);border-radius:var(--r-md);background:#fff;padding:14px 16px}.kpi-num{color:var(--ink);font-variant-numeric:tabular-nums;font-size:26px;font-weight:700;line-height:1.1}.kpi-label{text-transform:uppercase;letter-spacing:.04em;color:var(--muted);margin-top:2px;font-size:11px}.kpi.accent .kpi-num{color:var(--green)}.kpi.bad{border-color:color-mix(in srgb, var(--bad) 35%, var(--line))}.kpi.bad .kpi-num{color:var(--bad)}.kpi.warn .kpi-num{color:var(--warn)}.kpi.ok .kpi-num{color:var(--ok)}@media (width<=820px){.kpis{grid-template-columns:repeat(2,1fr)}}.section-label{text-transform:uppercase;letter-spacing:.05em;color:var(--muted);margin:0 0 var(--sp-2);font-size:10px;font-weight:800}.queue{margin-bottom:var(--sp-5);flex-direction:column;display:flex}.queue-row{text-align:left;border:0;border-bottom:1px solid var(--rule);width:100%;font:inherit;cursor:pointer;background:#fff;align-items:center;gap:10px;padding:10px 12px;display:flex}.queue-row:hover{background:var(--cream)}.queue-dot{background:var(--muted);border-radius:999px;flex:0 0 8px;width:8px;height:8px}.queue-dot.followup{background:var(--bad)}.queue-dot.at_risk{background:var(--warn)}.queue-dot.due_soon{background:var(--green)}.queue-name{color:var(--ink);text-overflow:ellipsis;white-space:nowrap;font-weight:600;overflow:hidden}.queue-detail{color:var(--muted);white-space:nowrap;margin-left:auto;font-size:12px}.ops-grid{gap:var(--sp-4);margin-bottom:var(--sp-5);grid-template-columns:1fr 1fr;display:grid}@media (width<=820px){.ops-grid{grid-template-columns:1fr}}.panel{border:1px solid var(--line);border-radius:var(--r-md);background:#fff;padding:16px}.funnel{flex-direction:column;gap:8px;display:flex}.funnel-row{align-items:center;gap:10px;display:flex}.funnel-label{color:var(--muted);flex:0 0 84px;font-size:12px}.funnel-track{border-radius:var(--r-sm);background:#f2f0ea;flex:auto;height:16px;overflow:hidden}.funnel-fill{border-radius:var(--r-sm);background:var(--green);min-width:2px;height:100%;display:block}.funnel-fill.s-new{background:#b9c7bf}.funnel-fill.s-contacted{background:#7fa38d}.funnel-fill.s-in_progress{background:#3f7256}.funnel-fill.s-won{background:var(--green)}.funnel-fill.s-lost{background:#d9d5cc}.funnel-fill.s-unset{background:#ece9e2}.funnel-count{text-align:right;color:var(--ink);font-variant-numeric:tabular-nums;flex:0 0 32px;font-size:12px;font-weight:600}.table.mini{font-size:12px}.table.mini th{padding:4px 8px}.table.mini td{border-bottom:1px solid var(--rule);padding:6px 8px}.kpi.clickable{cursor:pointer;text-align:left;font:inherit;width:100%;transition:border-color .1s,box-shadow .1s}.kpi.clickable:hover{border-color:color-mix(in srgb, var(--green) 40%, var(--line))}.kpi.active{border-color:var(--green);box-shadow:inset 0 0 0 1px var(--green)}.queue-head{justify-content:space-between;align-items:center;display:flex}.queue-count{color:var(--muted);font-variant-numeric:tabular-nums;margin-left:8px;font-size:11px;font-weight:700;display:inline-block}.queue-dot.hot_lead{background:var(--bad)}.link-btn{font:inherit;color:var(--green);cursor:pointer;background:0 0;border:0;padding:0;font-size:12px;font-weight:600}.link-btn:hover{text-decoration:underline}.queue-more{margin:10px 0 var(--sp-5);display:inline-block}.quick-log{margin-bottom:var(--sp-2);flex-wrap:wrap;gap:6px;display:flex}.quick-chip{border:1px solid var(--line);color:var(--muted);border-radius:var(--r-pill);font:inherit;cursor:pointer;background:#fff;padding:3px 10px;font-size:11px}.quick-chip:hover{border-color:var(--green);color:var(--green)}.lost-reasons{border-top:1px solid var(--rule);padding-top:var(--sp-2)}.lost-row{justify-content:space-between;padding:3px 0;font-size:12px;display:flex}.lost-label{color:var(--muted)}.lost-count{color:var(--ink);font-variant-numeric:tabular-nums;font-weight:600}.worked-marker{color:var(--faint);margin-bottom:var(--sp-2);padding-bottom:var(--sp-2);border-bottom:1px dashed var(--rule);font-size:11px}